YesMATE is a model (and tool) to help you and others to:
  • Monitor your wellbeing
  • Ask for help and tools when needed
  • Talk when you need help or advice &
  • Encourage and remind you to practice healthy behaviours
Using a simple, 4-part acronym called 'M.A.T.E.', the YesMATE model breaks down and provides a simple guide to recognising signs of wellbeing or stress and how to have a 'helping conversation'. This same model can assist leaders, family, mates and peer-supporters to assist workmates and family who may require support.

Getting Practical - click the links to
  • Below we provide some more background to the YesMATE conversation (see below).
  • A PDF handout of this same information can be downloaded here - click YesMATE Handout.
  • We have also launched the free YesMATE App available on Apple iTunes Store and we are working towards an Android version in early 2017. Instructions can be downloaded here - click YesMATE app Instructions.

Your effective script -- Monitor Ask Talk Encourage.

Sometimes we notice a mate (friend, colleague, family member, spouse) isn't themselves or they appear down and out. We can't always feel 'awesome' or say 'all good' or 'she'll be right mate'. Sometimes we need to ask a mate how they're going (in a serious and caring way) and offer support and encouragement. A helping conversation can save a life or turn one around. Here are some tips...


  • Look after your mates by keeping an eye on their safety behaviour and general wellbeing
  • You know your mates. Recognise the signs they're not themselves - sudden negative change in behaviours, risky behaviour, odd behaviour
  • Look for signs of depression - hopelessness, feeling trapped, depression, demotivated etc


  • You won't make it worse if you ask outright, in fact it leads to honest help
  • Tell them you notice they're not themselves or the signs you see and say 'I'm concerned"
  • Ask them 'how are you going mate', then probe - 'so are you feeling fit/healthy/happy?'
  • Ask if there is something troubling them and if so are they talking to someone about it or have a strategy to deal with it


  • Slow down, relax and take your time to talk
  • Ask more questions
  • Talk about options for help and dealing with any concerns
  • If you're really worried maybe ask for a phone number for their family or other mates and get them to contact them


  • Provide hope by saying that with help, things will get better and they're not alone
  • Reassure them that having problems and feeling stressed or down is normal, and it can be resolved. It's a common concern for people of all ages
  • Encourage them to see their doctor, or a professional counsellor or mentor who can deal with their concerns
  • Encourage them to contact family or go straight to the doctor if they're feeling so low that they don't know if they'll be safe and sound.
  • Offer to check in with them later and the next day, and do it.

Additional Resources for Helping Others:

For Everyone
  • RUOK? a great website with alternative scripts to yesMATE
  • At Risk of Self Harm - Sane Website tips for helping someone as risk
  • Helping Men - Beyond Blue Checklists and Information
For Young People and Parents

Scan it - yesMATE script

Emergencies & Urgent Help

  • Call 000 for ambulance, police or fire & rescue
  • Call Lifeline 13 11 14 for 24hr Counselling Support
  • Hospital - go to the emergency department of your local hospital
  • Contact family and friends to help and take someone to the doctor